$ hey there

$ welcome :)

icy @ portfolio : ~ $

Hello, World!
It's Cynthia here_

→

I develop software, strengthen security, and never stop learning!

01 Software Engineer 02 Cybersecurity Specialist 03 Tech Educator

$ cd ./about // More about me

$ whoami cynthia

$ pwd ~/portfolio

$ cat status.txt building with purpose

// scroll to explore

↓

~/about/readme.md

# whoami

I'm a Software Engineer based in Managua, Nicaragua, currently working in cybersecurity, where I plan, implement, and protect organizations, and then go build full-stack apps for fun anyway.

I love building things, documenting everything, and securing what matters :)

---

# tech_stack

Python

JavaScript

Java

React

Astro

Node.js / Express

MySQL, SQL Server

AWS

Git / GitHub

React Native (Expo)

avatar.svg

info.json

{
  "name": "Cynthia Nicolás West",
  "role": "Software Engineer",
  "location": "Managua, Nicaragua",
  "dob": "16-06-2005",
  "techCount": 10
}

~/experience

$ deploy --security --endpoint --threat-detection ▋

Cybersecurity Implementation Solution Specialist

Planning, Implementation, Documentation & Security Operations

ESET │ Mar 2026 – Present │ current

→ Plan and implement cybersecurity solutions in enterprise environments, ensuring secure deployment of endpoint protection and threat detection systems.
→ Configure, document, and optimize security implementations aligned with organizational requirements and risk mitigation strategies.
→ Assist in the evaluation and deployment of security architectures, supporting decision-making through technical analysis and research.
→ Collaborate with internal teams and clients to strengthen security posture, ensure compliance, and maintain operational security standards.
→ Document configurations, procedures, and implementation processes to ensure consistency, scalability, and knowledge transfer.

# tags: CybersecuritySecurity ImplementationDocumentationThreat DetectionEnterprise Security

$ sudo lead --department=SE ▋

Program Representative

Software Engineering & MIS

Keiser University │ Jan 2025 – Dec 2025 │ recent

→ Coordinated and executed academic, technological, and community-focused events, including workshops, talks, and extracurricular activities.
→ Provided direct academic guidance and mentorship to students, supporting their learning paths and professional development.
→ Promoted collaborative work, student leadership, and active participation within the university community.
→ Represented the Software Engineering & MIS program in internal initiatives and institutional events.

# tags: LeadershipProject CoordinationAcademic Mentorship

$ npm run build && deploy --app ▋

Web Developer & UI/UX Designer

Writing Studio & Tutoring Center

Keiser University LAC │ Jan 2025 – Sep 2025 │ recent

→ Design and develop web, mobile, and desktop applications with role-based access for academic tutoring management.
→ Build frontend interfaces using React and Vite, focusing on usability and responsive design.
→ Integrate RESTful APIs using Node.js and Express.js for efficient data management.
→ Lead project planning, task distribution, financial management, and technical documentation.
→ Create UML diagrams to model system architecture and ensure scalable design.

# tags: ReactNode.jsUI/UXProject Management

$ tutor --mode=peer --subject=all ▋

Peer Tutor

Academic Support

Keiser University │ Jan 2024 – Apr 2025 │ past

→ Support fellow students through peer-to-peer education, assisting with coursework, problem-solving, and exam preparation.
→ Adapt explanations to different learning styles to improve understanding of technical and academic concepts.
→ Encourage independent learning and confidence in academic performance.

# tags: Peer EducationCommunicationMentoring

$ az ad user --help | grep sync ▋

Technical Support Agent

Microsoft Entra ID & Outlook

Concentrix │ Jun 2024 – Aug 2024 │ past

→ Provide technical support for Microsoft Entra ID, managing user access, identity synchronization, and domain-related issues.
→ Configure and troubleshoot Active Directory and DNS environments affecting authentication services.
→ Resolve Outlook email connectivity issues involving IMAP, SMTP, and POP3 protocols.

# tags: Microsoft Entra IDActive DirectoryTechnical Support

$ manage --projects --ai-initiatives ▋

Project Management Assistant & Program Assistant

AI & Academic Operations

Keiser University LAC │ Sep 2025 – Dec 2025 │ past

→ Support the Software Engineering & MIS Program Director in academic management and project coordination.
→ Prepare technical and administrative documentation, including reports, meeting minutes, and executive summaries.
→ Coordinate and monitor institutional AI projects and initiatives.
→ Design and deliver an introductory Machine Learning course with robotics demonstrations using AutoAuto Cars.

# tags: Project ManagementDocumentationAI Education

$ cat reports/*.pdf | summarize ▋

Academic Dean's Assistant

Administration

Keiser University │ Jan 2022 – May 2022 │ past

→ Assist the Academic Dean with administrative and academic coordination tasks.
→ Prepare reports, documentation, and summaries to support decision-making processes.
→ Support communication between academic departments and administrative offices.